PRIVACY POLICY

This Privacy Policy describes what personally-identifiable and non-personal information we collect from you through your use of the Site, including any email submissions you send to this website, and how we may use and/or disclose such information to third parties. This Privacy Policy also covers how the Site handles the security and management of your information, phishing concerns, use of cookies, changes in website ownership, and use of the Site by children. This Privacy Policy does not cover your use of any third-party websites that are linked through hypertext to the Site. If you leave the Site to use any of those or other third-party websites, please refer to their individual privacy policies before using such third-party website. By using this Website, you agree to the collection, use and/or disclosure of your personally-identifiable and non-personal information. You are encouraged to view this Privacy Policy whenever you access the Site to view the most current version of the Privacy Policy and to understand how your information will be collected, used and/or disclosed. If you do not agree to the terms of this Privacy Policy, please do not use the Site.

The laws of the United States will apply to this Privacy Policy, the collection and use of any information collected through the Site and to our use of this information.

THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONALLY-IDENTIFIABLE AND NON-PERSONAL INFORMATION

What is Personally-Identifiable Information?

Personally-identifiable information may include your name, email address, billing address, zip code, payment information, date of birth (excluding year), and other personal information including but not limited to your interests, preferences, occupation, gender, and other demographic information.

What is Non-Personal Information?

Non-personal information is that information which may be collected from you through your use of the Site, such as your browser type, operating system, IP address and the domain names from which you accessed the Site and to which you go after leaving the Site. In addition, we may collect information about your browsing preferences and habits, such as the dates and times when you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend visiting the Site, the number of times you visit the Site and other "clickstream" data. We may combine the information we collect from you with information we receive from other online and offline sources.

Use and/or Disclosure of Your Information

The Site uses your personally-identifiable information to customize your experience in using the Site and to customize offers, advertising, specials, new product information and other Site news or content that we send or present to you either directly or through our marketing partners and other affiliates. In addition, the Site uses your personally-identifiable information to complete any purchase or service requests you make and to communicate as may be necessary with you about such purchases or requested services or, in general, concerning your use of the Site. Your personally-identifiable information may also be used to review and monitor the usage of the Site and operations, to enhance and protect the security or integrity of the Site and e-commerce business, and/or to address and remedy any problems with the Site, the e-commerce business or any of the products and services offered through this Site.

We may transfer or otherwise disclose information collected from and about you, both non-personal and personally-identifiable, to the following entities only for the following purposes: (i) to employees, independent contractors, consultants, business associates, affiliates, partners, service providers, and suppliers and any other entities involved with the maintenance and operation of the Site where the disclosure of your information will enable these entities to perform business, professional or technical supporting functions for the Site; (ii) to employees, independent contractors, service providers, and suppliers where such disclosure enables the fulfillment of your product or service request; (iii) as necessary if we believe that you have violated or are under investigation for a potential violation of the of Use or of the rights of any of the entities involved with supporting the Site or any rights of any third party; (iv) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or as otherwise required by law; (v) to investigate the threat of potential fraud or to investigate suspected or actual fraud involving user use of the Site or other such related conduct; and/or (vi) as provided for elsewhere within this Privacy Policy.

 Furthermore, the Site may share with or provide third-parties and affiliates access to your personally-identifiable and non-personally-identifiable information through joint marketing campaigns or when we believe you would benefit from receiving contact from that party. The Site will not share any of your personally-identifiable financial information with any third-party or affiliate that is not otherwise privy to such information as previously described within this Privacy Policy.

 

SECURITY OF YOUR INFORMATION

The Site relies on the use of reasonable physical, electronic, contractual and managerial measures to safeguard and maintain all personally-identifiable information provided by you through the Site on computer servers in a controlled and secured environment in an effort to restrict and impair unauthorized access, loss, alteration, use or disclosure of such information. However, the nature of the Internet is such that information may be transmitted over networks without appropriate security measures and may be accessed, deleted, altered, used or disclosed by unauthorized persons.

Because of the world-wide nature of the services and products provided by this Website and the nature of the business supporting Mercedes Perez Castillo, LLC, personal data may, subject to applicable laws, be transferred internationally amongst the entities responsible for creating and selling the Camuto Group lines, for the purposes described above. This may result in personal data being transferred to countries which do not have laws or regulations protecting personal data, such as the United States. We use reasonable measures to limit the disclosure and processing of the data you provide to us only to certain staff within our operating entities and our affiliates, namely those staff members, contractors and affiliates who must process your inquiries and other customer services requests or those who are responsible for administering the Site.

The Site also takes precautions to keep your personally-identifiable financial information private and safe. The Site relies on current, industry-standard technology to encrypt your order information and to process your credit card information in a secure area of the Site. Although the Site uses its best efforts to take such precautions with your personally-identifiable financial information, you understand and acknowledge through your use of this Site that no transmission of data over the Internet can be guaranteed to be 100% secure and we cannot guarantee that such information will not be intercepted and/or misused by third parties and we are not responsible for the actions of third parties.

PHISHING

"Phishing" refers to the attempt by a third-party to criminally and fraudulently acquire sensitive information such as user names, passwords and credit card details from Internet users, by masquerading as a trustworthy entity, and is a type of Internet scam that is becoming increasingly common and pervasive. To avoid being a victim of this scam, be wary of emails that you receive from what appear to be legitimate sources, such as the Site, seeking to collect your personally-identifiable information through such means as a hypertext link incorporated in such email. If the Site needs to verify your personally-identifiable information in order to process an order request or a service request submitted by you, such verification will not be done through an email incorporating these hypertext links. If you do encounter this type of email or are suspicious that any email you allegedly receive from the Site is fraudulent, please forward the email to the Site at customerservice@mercedescastillo.com and contact Customer Service directly. We will investigate all instances of possible Internet fraud.

MANAGEMENT OF YOUR INFORMATION

You are entitled to request access to and correction of all your personally-identifiable information and data as collected by us through the Site. You can make this request or a related inquiry by emailing us or by otherwise contacting us as noted elsewhere on the Site. Please note that there may be a processing fee  involved, depending on the circumstances relating to your inquiry and/or request. You may choose not to receive unsolicited marketing material from the Site (opt-out) and you have the right to request deletion of your account information, subject to the Website’s need to maintain appropriate archives of its business operations. Please note that a decision to opt-out of receiving unsolicited marketing material from the Site may not stop advertising or content that is generated prior to the time when we can accomplish the removal of your information from the Site records.

OUR USE OF COOKIES AND SPYWARE

We never use or install spyware on your computer nor do we use spyware to retrieve information from your computer

Cookies are small text files that may be stored on the hard drive of your computer when you access any website, including the Site. The Site relies on the use of Cookies and may rely on the use of other tracking technology to augment the interactivity of your experience with the Site and to make your future visits to the Site more enjoyable and convenient. The use of cookies allows the Site to monitor your use of the Site and to access information saved from your prior visits to the Site about features you may have selected to customize your use of the Site and to provide you with customized advertising offers. Please note that personally-identifiable information cannot be collected via cookies and other tracking technology, however, if you previously provided personally-identifiable information to the Site, cookies may be linked or tied to such information. This aggregate cookie and/or tracking information may be shared with third-parties.

You are free to decline cookies, but by doing so, you may not be able to use certain features, including promotional offers, of the Site. Check the Help menu of your browser to learn how to change your cookie preferences.

USE OF THE WEBSITE BY CHILDREN

The Site is not meant for children and, as such, does not seek to collect personally-identifiable information from children, defined as those persons under the age of 13. If you are under the age of 13, please do not submit any personally-identifiable information to us. If you are the parent or guardian of a person under the age of 13 who has provided such personally-identifiable information to us, please inform us through the Site or any listed contact means, such as telephone, and we will remove such personally-identifiable information from our Site records as described in this Privacy Policy.

 

THIRD-PARTY WEBSITES AND HYPERTEXT LINKS TO THIRD-PARTY WEBSITES

The Site may contain hypertext links to third-party websites that may or may not be created or maintained by the same parties who control the Site. This Privacy Policy applies to only the Site and you should refer to the individual policies of any third-party websites that you visit through hypertext links hosted on the Site. The Site is not responsible for the content of the third-party privacy policies, including the accuracy or completeness of such content. The inclusion of any hypertext link on the Site does not imply endorsement of, sponsorship by, affiliation with, or recommendation for any hypertext-linked third-party website by the Site. The Site disclaims any liability for links (i) from another website to the Site and (ii) to another website from the Site. The Site cannot guarantee the standards of any third-party website to which links are provided on the Site and it shall not be held responsible for the contents of such third-party websites, including other hypertext links, webcasting, streaming or any other transmission, whether hosted on such third-party website or received by the Site from any linked website. For these reasons, Site does not represent or warrant that the contents of any third-party website are accurate, compliant with applicable laws, including state, federal, copyright, trademark and other intellectual property laws. Site does not endorse the contents of any third-party website in any way. Any reliance on the contents of a third-party website is done at your own risk and you assume all responsibilities and consequences resulting from such reliance.

BUSINESS ACQUISITIONS OR TRANSACTIONS INVOLVING THE OWNERSHIP OR MANAGEMENT OF THE MERCEDES CASTILLO WEBSITE

The parties responsible for bringing the Mercedes Castillo Collection to you through the Site may be sold in part or may otherwise change ownership or control. In addition, these parties may acquire additional other businesses or entities and may have related and affiliated business entities. As such, your personally-identifiable and non-personally-identifiable information may be disclosed to these types of third-parties and/or may be one of the transferred business assets in a sale or acquisition transaction.

CALIFORNIA RESIDENTS

California law permits California residents to request a list of personally-identifiable data that we have collected and may have shared with third parties, including: (i) a list of the categories of personal information about you that we have disclosed to third parties for direct marketing purposes during the calendar year preceding your request, (ii) the names and addresses of such third parties, and (iii) if the nature of the third parties’ business cannot reasonably be determined from their names, examples of the products or services marketed sufficient to give you a reasonable indication of the nature of the third parties' business. To submit a request with the subject heading "CALIFORNIA PRIVACY REQUEST" to legal@camutogroup.com.

CONTACT US

If you have questions or concerns about this Privacy Policy, contact us at customerservice@mercedescastillo.com